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FAQ
How much does shipping cost for furniture items?
Great news! Shipping for furniture items is free in all states of the USA. This is a fantastic benefit for our customers, making it more convenient and cost-effective to order furniture from our platform. If you have any more questions or need further assistance, feel free to ask.
What is the estimated delivery time for furniture orders?
The estimated delivery time for furniture orders is typically 3-7 days. However, it’s important to note that there might be delays of up to 7-10 days in some cases due to certain technical conditions. Please keep this in mind when placing your order, and if you have any concerns or need further information about your specific order, don’t hesitate to reach out to our customer support team for assistance.
Can I track my furniture order during shipment?
Certainly, you can track your order.
What happens if my furniture arrives damaged or with missing parts?
To initiate a refund process, please contact our customer support team and provide them with all the relevant pictures of your furniture, highlighting the missing part. Be sure to include detailed information, and rest assured that your refund will be processed within 7 days.
Can I change my shipping address or delivery date after placing an order?
Feel free to reach out for consultation by sending an email to support@woodsaspire.com.
Is there an option for in-store pickup for furniture items?
Currently, we exclusively offer our services online and do not operate any offline shops at this juncture.
