If you find the need to cancel an order, we kindly ask that you do so as soon as possible by contacting us at support@woodsaspire.com. We will make every effort to accommodate your request. However, it’s important to note that once an order has entered the shipping process, it becomes ineligible for cancellation. If your order has already been shipped, you can return the items following the guidelines outlined in our Return Policy.
What to do if your Cancellation has been Denied
If, for any reason, we are unable to cancel your order and you still wish to proceed, no further action is required on your part. If you decide to return the unwanted item(s), you may do so once you have received them. To initiate a return, please refer to your recent orders and select the item you wish to return.
Cancelling a Return
Should you have initiated a return but had a change of heart and still possess the item in question, you can cancel the return process by reaching out to us at support@woodsaspire.com.
Cancelling a Service
For assembly or installation services, we kindly request that you cancel or reschedule at least 24 hours before your scheduled appointment. If you opt to cancel or reschedule within 24 hours of the scheduled start time, fees may apply. To cancel or reschedule a service, please send an email to support@woodsaspire.com.
Cancelling an Email Subscription
If you wish to unsubscribe from our email notifications or receive fewer emails from us, you have the flexibility to do so at any time by clicking the “unsubscribe” link located in the footer of our emails. We respect your preferences and aim to provide you with the most tailored experience possible.
Your satisfaction and convenience are of utmost importance to us at woodsaspire, and we are here to assist you with any questions or requests you may have. Thank you for choosing us for your shopping needs.
